PremiumCare is Lenovo's best Depot warranty upgrade. It allows for onsite hardware repair within 24 hours (faster than the 2-3 days it takes a technician to visit you for the Onsite warranty).
It also has 24 hour technical support every day of the year, providing unscripted, advanced hardware and software assistance.
During a warranty claim, you'll also only talk to one person—say goodbye to being endlessly referred, and re-explaining your problem to each new representative!
Any cases will be proactively managed, with end-to-end relationship and escalation supervision from Technical Account Managers. They'll be with you, the entire time, to make sure your problems are prioritised and resolved.
PremiumCare take's Lenovo's Onsite Hardware Repair Service to the next level. Not only will your hardware problems be solved at home, your software problems will be, too–and faster!